What is Ledger.com/start?

Ledger.com/start is the official setup portal for Ledger® hardware wallets. This dedicated resource guides you through the entire process of unboxing, connecting, and configuring your new Ledger® device to ensure maximum security for your cryptocurrencies.

The portal provides device-specific instructions whether you have a Ledger Nano S, Nano S Plus, or Nano X. It's designed to make the setup process straightforward, even for those new to cryptocurrency hardware wallets.

Complete Setup Process

1Download Ledger Live

The first step is to download Ledger Live, the official companion app for your Ledger® device. You can find the Ledger Live download for your operating system (Windows, macOS, or Linux) on the official website.

2Initialize Your Device

Connect your Ledger® device to your computer using the supplied USB cable. Ledger Live will guide you through the setup process, which includes generating a unique recovery phrase—the most critical security element of your wallet.

3Secure Your Recovery Phrase

Your device will generate a 24-word recovery phrase. Write these words down on the provided recovery sheet and store them in a secure location. Never digitize this phrase or share it with anyone.

4Set Up PIN Code

Create a PIN code to protect physical access to your device. This PIN is entered directly on the device and required every time you connect your Ledger®.

5Install Applications

Use Ledger Live's Manager tab to install applications for the cryptocurrencies you want to manage. Each coin requires its own application on your device.

Security First: Your recovery phrase is the key to your cryptocurrency. Never digitize it (no photos, cloud storage, or typing it). Write it on the provided card and store it in multiple secure physical locations.

Ledger Live: Your Management Dashboard

Ledger Live is the official software that allows you to manage your Ledger® device. It's available as:

Ledger Live provides a secure environment to:

The Ledger Live login process is secure as your private keys never leave your device. The software simply facilitates communication between your device and the blockchain networks.

The Ledger Login Process

The Ledger login process is designed with security as the top priority. Each time you want to access your wallet or confirm a transaction:

  1. Connect your Ledger® device to your computer or mobile device
  2. Open Ledger Live
  3. Enter your PIN directly on the Ledger® device (never on the computer)
  4. Open the relevant application on your device for the cryptocurrency you're accessing
  5. Confirm transactions using the physical buttons on your device

This process ensures that your private keys never leave the device, providing protection against malware and keyloggers that might be on your computer.

Troubleshooting Common Setup Issues

If you encounter problems during setup:

Important: Always ensure you're downloading Ledger Live only from the official Ledger.com website to avoid malicious software.

Frequently Asked Questions

Do I need to go to Ledger.com/start every time I use my device?

No, Ledger.com/start is only for the initial setup process. After setup, you'll use Ledger Live for regular access to your device.

Can I use my Ledger® device without Ledger Live?

Yes, your Ledger® device can work with compatible third-party wallets, but Ledger Live provides the most seamless and secure experience with full functionality.

What if I lose my recovery phrase?

Without your recovery phrase, you cannot recover your funds if your device is lost or damaged. If you've lost your phrase, transfer your funds to a new wallet immediately and reset your device with a new phrase.

Can I use Ledger.com/start on mobile devices?

Yes, the setup process works on mobile devices, though you may need an OTG adapter to connect your Ledger® to your phone or tablet.

Is it safe to buy cryptocurrency through Ledger Live?

Yes, Ledger Live integrates with regulated partners to allow safe cryptocurrency purchases directly to your hardware wallet.

Can I use multiple Ledger® devices with one Ledger Live installation?

Yes, you can manage multiple Ledger® devices through the same Ledger Live application. You'll just need to connect each device when you want to access its specific accounts.